eCommerce Consulting

You're Scaling Revenue.
Why Aren't You Scaling Profit?

Most eCommerce brands hit $1M, $5M, even $10M in revenue — and still struggle to keep 8 cents on the dollar. CAC is rising, returns eat margins, and fulfillment keeps getting more expensive. Clarity Capital Consulting fixes the unit economics so your growth actually makes money.

32%
Avg. margin improvement
$20M+
Total profit unlocked
90 days
To measurable results
Where eCommerce Margins Disappear

6 Profit Killers Hiding in
Your eCommerce P&L

These aren't theoretical — they show up in every eCommerce brand we audit, regardless of size or category.

↑ 3x
CAC Has Tripled

Rising ad costs on Meta and Google have made paid acquisition brutal. Without strong LTV and retention economics, every new customer costs more than they return.

15–40%
Return Rates

High return rates silently destroy contribution margin. Most brands know their rate — few understand the true landed cost of each return or how to structurally reduce it.

↑ 30%
Fulfillment Cost Creep

3PL fees, packaging, last-mile shipping, and dimensional weight charges compound quickly. Renegotiated contracts and smarter packaging routinely cut fulfillment 15–30%.

< 1.5x
Weak LTV:CAC Ratio

If your LTV:CAC is below 3:1, you're not building a sustainable business — you're subsidizing growth. Improving repeat purchase rate and AOV changes this fast.

↓ 12%
Inventory & Cash Drag

Overstock ties up cash and drives markdowns. Stockouts kill momentum. Neither is inevitable — a proper demand planning system eliminates both.

Blind
No Contribution Margin View

Most eCommerce P&Ls don't show true contribution margin by SKU, channel, or customer cohort. Without this view, you can't optimize — you're guessing.

Before & After

What Changes After
an Engagement

Real unit economics shifts our eCommerce clients typically see within 90 days.

Metric Before After
Net Profit Margin 4–8% 14–22%
LTV:CAC Ratio 1.2–1.8x 3.5–5x
Return Rate 22–35% 10–18%
Fulfillment Cost (% of revenue) 18–25% 12–16%
Repeat Purchase Rate 18–25% 35–50%
AOV Stagnant +18–30% average increase
32%
Average profit margin
improvement
$20M+
Total profit unlocked
for clients
30+
Businesses successfully
transformed
96%
Client retention &
satisfaction rate
The Process

How We Fix eCommerce Margins
in 90 Days

Structured, data-driven, and built around your specific unit economics.

1
Unit Economics Audit

We build a full contribution margin model by SKU, channel, and cohort — mapping every cost from COGS to fulfillment to ad spend to actual landed profit per order.

2
Prioritized Fix Roadmap

You get a ranked list of lever-pulls — from renegotiating 3PL contracts, to repositioning high-margin SKUs, to building a retention email sequence that pays for itself in week one.

3
Implementation & Tracking

We implement alongside your team and build a live KPI dashboard so you can see the margin impact of every change in real time — not at the end of the quarter.

Client Result

From Scaling Revenue to
Scaling Profit

"We hit $3.2M in revenue and were barely profitable. Shayan rebuilt our unit economics from scratch — found where we were bleeding on fulfillment, restructured our ad spend, and built a retention system. We're now at 19% net margin."

DTC Apparel Brand Founder Shopify brand — $3.2M annual revenue
19%
Net margin
achieved
-40%
Fulfillment cost
reduction
4.2x
LTV:CAC ratio
improvement
75 days
To measurable
results
FAQ

Common Questions from
eCommerce Founders

Net margins for eCommerce typically range from 5–20% depending on category and model. DTC brands often run 10–15% net after ad spend, fulfillment, and returns. We help brands identify and close the gap between their current margin and what's achievable given their specific cost structure.

We analyze your full marketing mix, channel ROAS, LTV:CAC ratios, and funnel conversion rates. The fix is rarely "spend less on ads" — it's usually improving retention, increasing AOV through better bundling and upsells, and reallocating spend to higher-performing channels and creatives.

Yes — Shopify is our most common eCommerce platform. We also work with brands on WooCommerce, BigCommerce, and custom stacks. The platform matters less than getting the right financial data and reporting structure in place on top of it.

Yes. Return rate reduction comes from three places: better product-market fit signaling in your ads and listings, improved sizing/fit guides and product content, and smarter returns policy structuring. We've reduced return rates by 30–50% for apparel and home goods brands with these levers.

It's actually the best time. Building the right unit economics before you scale means you don't have to unlearn expensive habits later. Pre-profitable brands at $500K–$2M are often our fastest wins because the structural fixes compound as you grow.

Ready to Build Margins That
Scale With Your Revenue?

Start with a free profit assessment — see exactly which unit economics levers will move your margin the most.